Free Shipping on All Orders Nationwide UK
FAQs

We’re here to help

Have questions? We’re here to help.

Frequently asked questions

Everything you need to know about our gift products.

Ordering with Simply Personalised is easy! Simply visit our website at simplypersonalisedgifts.com, browse our collection of personalized glasses, and fill the message and personalisation you want in the customisation box. Once you're satisfied with your customisation, proceed to checkout to complete your order.

Absolutely! If you have a specific design or idea in mind, please reach out to us via email at customercare@simplypersonalisedgifts.com with your requirements, and we'll be happy to discuss custom options with you. You can also use our Contact Us page.

We offer a variety of glasses for personalisation, including wine, beer (pint glass), whiskey, champagne flutes, and highball. Please check our collections.

Orders are processed and shipped within 1-2 business days. Once shipped with standard delivery it will take about 2-5 working days for the standard delivery.

Yes, we offer express shipping. There will be an express delivery option at checkout. Our courier will aim to do the delivery within 1-2 working days for the UK mainland.

We want you to be completely satisfied with your purchase from Simply Personalised. If for any reason you're not happy with your personalised glasses, please contact us within 14 days of receiving your order, and we'll be happy to assist you with a return or exchange. For more details, please check our return policy.

We only offer UK shipping at this time.

Yes, we offer discounts for bulk orders. If you're purchasing personalised glasses for weddings, corporate events, or other special occasions, please contact us via email at customercare@simplypersonalisedgifts.com or using our Contact Us page to discuss your specific requirements and receive a customised quote.

Our glasses are dishwasher safe.  To ensure the longevity of your personalised glasses, we recommend hand washing them with mild soap and warm water.  Additionally, handle your glasses with care to prevent chipping or breakage.

Yes, they are dishwasher safe.

Still have questions?

Can’t find the answer you’re looking for? Please chat to us.

Join our newsletter

Subscribe now to receive your EXCLUSIVE offer on your next order & regular update on our products.
We care about your data in our privacy policy.